National Highways Authority Of India [NHAI] — Extra charges on siwaya toll plaza nh58 and misbehavior by Mr Rahul

Sir, today I crossed siwaya toll plaza nh58 with my vehicle DL3CAG7639 at about 12.30 pm. My vehicle is regd at toll plaza with local address but fast tag debited by Rs95 instead of Rs20.I call at toll control room and requested to refund the extra amount. Mr Pawan assured that this was a computerized error and will be solved .He asked my vehicle number. After an hour I again called Mr Pawan and asked about the issue then he gave me another number of Mr Rahul and asked to whatsup the RC and aadhar to him. I immediately whatsup the above docs and called him and requested to solve the issue. He informed that the matter will be resolved within 1 to 2 hours. I again called him at 6.40pm but this time he replied rudely and misbehaved stating that this is ur problem and not his.