National Highways Authority Of India [NHAI] — fast tag billing - multiple billing

Address:	Pune, Maharashtra, 411008
Website:	www.nhai.org

I was travelling from Pune to Mumbai on the date of[protected].
On Talegoan Toll plaza I was in a non Fast tag lane and paid the toll amount of Rs.230/- by cash for 1 side journey(Bill Attached). After passing the toll I got an SMS that Rs.138/- was deducted from my fast tag account.

1. I want to know why they charged from my fast tag account in a non fast tag lane.
2. I have only Rs.100/- in my fast tag account and still I don't know why they charged 138 rupees.
3. I need an amount reversal in the corresponding account.

Thanks
Sumish Jose