National Highways Authority Of India [NHAI] — fastag adjustment

The below extra charges are being levied on my vehicle every time we cross this toll plaza. Our vehicle is registered as a lcv but being charged as a hcv even after submitting the relevent documents.

[protected]:56:56 adjustment chargeback debit adjustment for the standard
Toll charge transaction dated[protected]
06:46:11 with rrn 0010001912030703066689
0.00 190.00

[protected]:43:41 adjustment chargeback debit adjustment for the standard
Toll charge transaction dated[protected]
03:03:03 with rrn 0010001912050323015209
0.00 190.00