National Highways Authority Of India [NHAI] — fastag from icici bank

Address:

ICICI BANK, 560092

I had booked for fastag through icici bank. The account allotted was 21858224 dated 23.10.2019. On 25.10.2019 they sent sms stating it is despatched by bluedart courier no. [protected] dt. 25.10.2019. On 26.10.2019 i get a message suddenly ' missed you. We attempted delivery of prepaid card-etc fast tag for account... For details pl call customer care. With great difficulty i get customer care which is nothing but a call center. Casually they say within 72 hours we will resend the card. I have not moved out of the house on 26.10.2019. None has turned up. But still i hget this message. It is high time for govt. To take cognisance of this third rated service and blacklist icici bank from issuing fastag. Dont make it compulsory.