National Highways Authority Of India [NHAI] — fastag is not operational at vashi mep operated tolls

Address:

Mumbai City, Maharashtra, 400703

Respected sir,
I got my fastag recharged thinking that it would help me save some time and i also wanted to be part of something new which nhai is implementing. However, my happines was shortlived when i figured out i still had to wait and waste time at vashi toll on sion panvel highway operated by mep infrastructure. The operator had the audacity to give me in writing that the fastag is not operational at this toll and they are not obliged to provide the services either. Please look into this and help us in having smooth flow thru fastag lanes at the heavily congested entry points of mumbai.