National Highways Authority Of India [NHAI] — Fastag issue kasepalli toll gate

My self kk Reddy traveling from kadiri to Hyderabad on[protected].my fastag was working in all toll gates but kasepalli toll gate andhrapradesh was not working and their mechine was not working and they were behaving very badly and asking to purchase new fastag.These guys tie-up with fastag sellers and asking to buy new fastag.same my fastag was working ine next tollgate Amakthadu.
Please verify and take appropriate action
Regards,
Kk Reddy
[protected]