National Highways Authority Of India [NHAI] — Fastag -machine of road toll plaza was not working

Address:

Samruddhi Chs C-wing Flat No-601/602 poonam Garden -Miraroad-401107

Dear Sir

on 7th Feb 2021 on the way to Daman
IRB-Surat Dahisar tollway LTD.KHANIWADE

Deducted Rs-70/- From my fast tag but their system has not shown it to them. so they charge me etc . They asked me to pay toll on cash and charged me double .i.e. Rs-140/-.
After deduction on my mobile i showed the khaniwade toll authority but they asked me register complain .
please refer attached deduction of my accounts along with the cash toll paid to the toll authority. If toll system is not working why they charged me double?..

Requesting the authority to reimburse me etc paid
Rs-140/- to my account immediately.

For your reference the toll deduction sheet is also attached.

12:39 pm & 12:44 pm was timing mentioned in the sheet.

please do the needful.

Regards

Prashant Nikam
[protected]