National Highways Authority Of India [NHAI] — Fastag misleading by toll plaza staff

Address:

NH24 Nainsar (Gorakhpur-Sonauli)

Dear sir
I would like to bring into your notice about a fraudental charging of extra toll money by faking about fastag being inactive and charging double charge of toll money. I have experienced this twice in a span of one week on the NH24 Nainsar toll plaza(Gorakhpur-Sonauli). Some other people have also confirmed similar incidents. After arguing for some time the toll plaza staff agreed to scan again with his device in which the scan was successful. This way they have been committing fraud with a lot of people in past few days/months and making money by charging extra cash. I hope you will look into this matter and take essential measures against them.