National Highways Authority Of India [NHAI] — Fastag misuse at tolls

Fasttag is being highly misused by tolls. They are taking cash from us saying no balance and also deducting money from fasttag. Incident - Akaltara toll naka, chattisgarh.

I dont know if anything will happen at all if I raise this complaint because no body here bothers to think about our problems and everyone is busy looting money from common people but doing it since its my right.Either remove this Fasttag system completely or make it more efficient. Dont implement new things for name sake which in turn cost us more.