National Highways Authority Of India [NHAI] — fastag monthly pass

Address:	560099
Website:	www. nhai.gov.in

Hello,

I am writing this complain as your fast tag monthly sever is down and i am not able to purchase it online, for the same i have attached a screenshot. Moreover, you have stopped monthly recharge at the local offices. How can you be such irresponsible, how can you just stop an offline service and start an online service without doing a through trial test? Is this what, our pm means by digital india? You are just creating kiosk for regular users.

I am a regular user of electronic city flyover (Bangalore), even the local authority are such irresponsible by simply answering we are not nhai, we are just a franchisee and we have no connection with nhai.

In addition, i am being over charged by the toll plaza on my fast tag. I am being charged one way fare (I. E. Rs. 45) even if i am using the flyover two way for which the charges are rs 70. Everyday i am ending up paying rs 9), how is going to bare the extra rs. 20?

Regards,
Shreyans