National Highways Authority Of India [NHAI] — fastag monthly recharge

Address:

123501

1. I am not able to get my monthly recharge even if a single trip is left. Once all the trips are finished, i am forced to pay the single journey toll payment to cross the toll plaza. That costs me extra.
2. Also i don't get the message of balance trips on my mobile.
3. At toll plaza trips are not displayed, when i cross the toll plaza that means i do not get any information about the balance trips.
4. I have lodged a complaint at kherki daula toll plaza on delhi jaipur expressway also but they told me that it is nhai fault and helpless to resolve the issues.