National Highways Authority Of India [NHAI] — Fastag Not worked without any notice

Address:

Madrak, Aligarh

I was at madrak toll plaza and they scanned my Fast tag, later they said they RC verification failed error occured, but i didn't got any notice about that. Even before this i have use the same fast tag.
This was not my fault at all, its a technical glitch from system. However I had to bear time and money loss there. Also it ruined my reputation there.
Even the manager there was rude and not helped us at all.
Please see into it.
My vehicle number is UP87A4888.
FAST TAG ID: 80696985