National Highways Authority Of India [NHAI] — fastag services not working at nh-24 tolls (dasna toll, garh mukteshwar toll, joya toll.

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201301

Sir, i got fastag for my car (Regd no hr12aa7849) on 29th april 2018 with fastag id:[protected]. I was happy that now i will get fastag lane services. I work at tmu medical college moradabad and weekly come at noida. On 1 may 2018 (Tuesday) i was surprised to see that at all 3 toll plazas on nh-24 i. E.
1. Dasna toll
2. Garh mukteshwar toll
3. Joya toll
No one was maintaining the designated fastag lane (All other vehicles were entering the fastag lane, further their rfid sensor was not working. I was not able to get any benefit of fastag.
I cant believe that nhai is not aware of these discouragement of fastag by toll plazas.
Please look into the matter as early as possible and punish the guilty.