National Highways Authority Of India [NHAI] — fastag wrong charge

Address:	Hyderabad, Telangana, 500084
Website:	[email protected]

Hi, my name is mohan reddy. My car number is ap09bh3777. I am availing the services of fastag taken from kvb. I am in hyderabad. Today morning, i went on outer ring road from exit 19 to exit 16 to drop off my friend in airport. I didn't have any idea that outer ring road introduced fastag lane. At the time of paying toll fee, the toll attendant told me that my fastag is recognised and i can go without paying fee. I was supposed to take a round trip toll. At the time of coming back, i went to fastag lane at entry (Exit 16) and also at exit 19. After coming home, i checked my mail messages and was shocked to see that while going from exit 19 to exit 16 (Where i didn't go through fastag lane at entry at exit 19), i was charged rs. 130/- which was supposed to be rs. 40/- and on return from exit 16 to exit 19, i was charged rs. 40/- which was supposed to be rs. 20/- (Roundtrip fare). Please look into this matter and refund the excess charges.