National Highways Authority Of India [NHAI] — Fraud/ attempt to overcharge

Address:502 Lilly Regency Meadows society, Porwal Road , near Dr Martheophilus school ,Dhanori
Website:Consumercomplaints.in

Vehicle number: MH12QY6251
Date of incident: 04.05.2022
Time of incident: 00:44
Location of incident: Vashi toll, Mumbai -bengaluru highway.
Summary of incident : On reaching the toll booth the toll personel did not raise the barrier saying there was low balance in the fastag a/c: and handed me a manual challan of 40rs.
Since the fastag account had 800rs balance, I challenged him and refused to pay the amount after which he raised the barrier. Within a few moments of crossing the toll the message was recieved that toll amount of 40rs had been debited .
This kind of fraud/cheating is a regular occurance at tolls on Mumbai -Pune route.
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    National Highways Authority of India [NHAI] Phone
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    National Highways Authority of India [NHAI] Address
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