National Highways Authority Of India [NHAI] — Fraudential toll entry

Address:

Nanak shilp society smruti nagar koardi road bhokara nagpur-441111

Dear Sir/Madam,
1. The vehicle enrolled under Wallet ID: [protected] had a Reg No. MH40KR6829 (Nagpur Rural RTO) is a Maruti Suzuki Wagon-R, Which is definitely a light Vehicle and not a Higher Vehicle Class.
2. At the time of registration with Axis Bank, the RC was provided to the bank and from inception no dispute was raised by any Toll Plaza Regarding Vehicle Class.
3. I crossed Patanswangi Toll Plaza (Nagpur-Bhopal Highway) on[protected] Time :- 06:23:21. For this Rs.95 was already being debited from my account.
4. Inspite of this Axis bank had been Debited for Rs.235 towards Adjustment on[protected].
5.regarding this i wrote to axis cutomer care and theu assured me through email that money will be refundedwitinn12 days, but till date no refund was initiated.
so i am kindly requesting you to solve this issue.