National Highways Authority Of India [NHAI] — gadoi toll plaza wrong collection of toll

Address:Raijibaug , junagadh, Junagadh, Gujarat, 362001

My vehicle number is gj23h6648, registered in name of devendra malviya living in junagadh, having proof of residence of junagadh, junagadh is within 15 km radious of gadoi toll plaza situated, at nh 8d, junagadh - somnath national highway despite being local resident the toll person are not giving monthly pass for local commuters like me stating that car is not registered with junagadh rto, the nhai circular clearly says that owner of car must be living nearby the toll plaza, which fits to my case, the toll plaza person are rude, misbehaving, with the car owners.. And even using force to suppress the voice against their misconduct..
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At chandwad toll plaza Extra toll dedicated of 135 rs which is yet not refunded yet
I have registered complaint no 1748778,
but yet not resolved very poor system you have
I am very disappointed
ganeshwagh777's reply, Mar 16, 2020
Customer executive giving bad replies

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