National Highways Authority Of India [NHAI] — gurgaon toll plaza - boom barrier suddenly fell on the car and left 2 dents

Address:

122004

Dear sir, madam

I'm writing this to inform you and complain about an unpleasing incident that happened on april 23 2019 at 10:37 am.

On april 23, when i was driving from new gurgaon to gurgaon at fast tag boom barrier lane # 4, boom barrier suddenly hit my car. After reaching ahead i checked my car had a big dent is visible on side of the front mirror at the driver side. My car number is dl4c ap 8596 and you can see this in the footage.

My tag was active, had balance, and it was read by the sensor. Despite this, it fell down and hit may car. It was a shock when it suddenly fell on the screen and could cause even more damage as i could loose control due to the sudden impact and the consequent shock. On the way back, i spoke with one of the operators there and she suggested me to put a formal complaint.

Please register a complaint against it and compensate for the damage to the car.

Manish
Manish. [protected]@gmail.com