National Highways Authority Of India [NHAI] — Harassment on the asking for exemption from waiting more than 3 minutes at a toll plaza

Address:

Ajmer, Rajasthan, 305801

22/06/2017
16:25

After waiting for more than 5 minutes from (15:56 to 16:13) after crossing the yellow line, on asking for exemption for the toll fare, there was a clear denial of any such rules.
On showing him the nhai guidelines with such a rule, he clearly stated that nobody follows it hence we don't agree.
We called for the manager and he along with the toll booth operator started to harass.
On asking for the compliment book, the reply was we don't have such a thing.
Above all the ticket has been produced at (16:04) much before the actual time.
Further information is provided by the attached images