National Highways Authority Of India [NHAI] — highway road under maintenance since long and no progress

Road from Chiloda circle (near gandhinagar) to himmatnagar of Gujarat is under maintenance by chetan infra & NHAI since long. The road condition is very horrible and totally damaged. No work progress seen. But steel roll tax are being taken from all vehicles.
It seems that private agencies are making money without doing anything..
Kindly look in to matter and take prompt action. Also, requesting your senior officer to just travel at least once to see the horrible condition.