National Highways Authority Of India [NHAI] — I am complaining about forcefully collected toll by the toll plaza operators

I was travelling to Amritsar on March 26, 2023. At Waryam Nangal toll plaza between Amritsar and Batala, the traffic queue was too long about 200 meters. When I reached at toll booth around 12pm. I told them that I will not pay toll because as per NHAI rules if the queue at toll booth is more than 100 meters, vehicle can pass without paying toll. The toll operator argued with me, I showed him the press release by the NHAI. But, all the toll plaza employees gathered and used the rough language. I told them that I will complaint about this, but they had no fear of higher authorities. I asked their senior's name and the guy Deepak represents him as supervisor. The way they talking was very rude. I had a female passenger with me that's why I paid the toll and moved on. I request you to take the strict action against the toll plaza employees.