National Highways Authority Of India [NHAI] — illiterate and arrogant staff

Address:

Pimpalgaon Toll Plazz, Mumbai Agra Highway, Pimpalgaon Baswant, Tal.Niphad, Dist.Nashik

Hii
I am Girish B Kharat, Nashik.
At Pimpalgaon Toll Plaza, Mumbai Agra Highway, Pimpalgaon, Tal.Niphad, Dist. Nashik.
The staff is working there doesn't know to read the RC book atleast either this vehicle is local or not and because their lack of knowledge or lack of literacy they are trying to charge more. And not ready to listen and if we go to explain them the ladies appointed there starts disputes.
And many more horrible incidents happened with travellers over there. They doesn't hesitate to beat also without seeing if there is ladies of gents. Many more issues happened over there. How can anyone run the toll plaza like this ?