National Highways Authority Of India [NHAI] — Inefficiency of Personnel at Toll Plaza causing huge traffic jam

At Dhulagori Toll Plaza on NH-06 under NHAI, it has been observed that due poor and inefficient management of Staff on duty there is huge jam being created at the entry lane.
All lane are served for truck and multiaxel commercial vehicles causing huge difficulty for small vehicles. Lane earmarked for small Vehicle also being blocked by large commercial vehicles including trucks. No toll plaza employees take initiative to manage it with professional proficiency.
I being a doctor unable to get early exit due to such unprofessional mode of toll plaza operation by the employee. They don't bother to request for better care.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    National Highways Authority of India [NHAI]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    3%
    Complaints
    8419
    Pending
    0
    Resolved
    212
    National Highways Authority of India [NHAI] Phone
    +91 11 2507 4100
    +91 11 2507 4200
    National Highways Authority of India [NHAI] Address
    G 5&6, Sector-10, Dwarka, New Delhi, Delhi, India - 110 075
    View all National Highways Authority of India [NHAI] contact information