National Highways Authority Of India [NHAI] — Issue at the Aganampadi Toll Plaza

Address:

Agnampudi

I have been travelling and through the same toll plaza daily.But the issue is that every time I have to wait at the toll every day for an span 5-10 mins when ever I travel through the toll.Where in I have the cross the toll daily which is actually situated right in between residential areas which I daily commute for many people.Where I have questioned the toll Plaza manager Jaswanti Tiwari.He has been saying that if you have to wait you have wait however time we don't but you have to wait.
Toll Plaza code :352028
Toll Plaza Name : Agnampadi Toll Plaza.
Register Complaint No: 7917062
They way he went through the things was too rude and he says that there is no rule such as the 100 meter wait and 10 seconds rule at toll plaza.