National Highways Authority Of India [NHAI] — Jewar toll plaza management

Driving through the Yamuna expressway. From Maharashtra to Delhi.
@Jewar Toll plaza one of Vehicle Which is traveling And Standing In front me for Toll Payment.
Due to Toll plaza payment gate way. The required amount has been deducted from vehicle. But System not showing in Toll Booth. After More than 5 minutes wait I'm asking for Responding Officer. Which is Not available At site. Security Behaving Like They are not Passing the vehicle. Saying that Go back and Come in Another Lane for Tarrife Payment.
Shame On toll plaza management. 0 Rating For Toll payment.