National Highways Authority Of India [NHAI] — khed sonar expressway ltd, hiwargaon pawasa toll booth.

While coming from pune to nashik, the toll company forcefully took cash even though d amount was paid by fasttag. The toll payment through fasttag is discouraged by the toll collection agency for the very obvious reason of not showing it in to the account defeating the digital india concept of modi government.
I paid d cash vide receipt no. [protected], my vehicle registration number is mh15ej0369, time.. 13.30 on 26th jan 2019. At the same time amount is debited to my fasttag account also. The fasttag system is purposely made misguiding to discourage the people from not opting it. I want the excess amount refund alongwith ₹ 5000, as harassment penalty to the toll collection agency and assurance of not repeating the same incidence with anybody.