National Highways Authority Of India [NHAI] — Kini Toll Plaza Maharashtra, charged full amount though return within 24 hours

Hi Sir/Madam.

I am Milind Mane. I travelled to Sangli-Kolhapur-Sangli in Maharashtra on 4th July 2021.
While going from Sangli to Kolhapur on Kini Toll Plaza. Tollbooth Charged me 80 Rs toll at 12.02 PM.

On the same day I returned from Kolhapur to Sangli at 3.58 PM. But still the tollbooth charged me 80 Rs, though I returned within 24Hrs.

I have already registered a complaint on NHAI. Complaint No is - 3985501.

I have attached a transaction detail document.

Please do the needful as soon as possible.

Please refund my money as per return journey within the 24Hrs policy of Toll Plaza.