National Highways Authority Of India [NHAI] — Loot on toll, Asked to pay double cash even though fastag was working

Address:

Vasad toll plaza

Hello,
I was going to Vasad, at the toll they asked to pay 260 rupees as cash for fine, since fastag is not working as stated by them. However, the fastag was working just perfectly and money was also deducted, so I paid with fastag as well as them with cash.