Dear sir
We as toll payer pay the fee to got better experience during our jurny there is no doubt that NHAI is doing well in giving world class facilities to us but still some responsible person from NHAI not taking there services seriously .In such condition I Thought that I have to complain with I have seen .
I am complaining to Hadhwa Toll plaza On NH 730 in Mahrajganj District Utter Pradesh
At this toll plaza there is no such any fire fighting ambulance, If there is any misshapening is happen then there will be dangerous and could be life threatening So please make it available at Toll plaza.
At this toll plaza there is no medical add facilities In case of any accidents there is no assistance from authority . Kindly make a proper medical team with ambulance .
At this toll plaza there is no basic facilities like they don't have drinking water . Also they don't have proper toilet that can be use by traveler . They have a toilet but in brost condition. There is no proper system to cleanup it almost not in use condition .
At this toll plaza the employee who is taking care of it they also misbehave if you ask anything about it. That should not be there.
We as toll payer must be awair that these facilities should be there but nothing was there they only charges toll fee, they just making money from there .
Kindly take care of my complaint and make available all the facilities that must be there .
I will be thank full if NHAI will take it seriously .
Thanking you
Ravi Shankar mani
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