National Highways Authority Of India [NHAI] — Misbehave of Basanth Nagar Toll Plaza Employ Telangana

Address:

BasanthNagar Toll Plaza

I travelled through state high way from Mancherial to Karimnagar. There was a toll plaza near Basanthanagar. The Central govt initiated toll gates amount has to be paid through fastag only. But toll plaza employ refused to deduct amount from fastag and he quarrelled with us that we were came to cash lane. and there is huge rush and nearly waited for 15 min and vehicles were in line for above 100 mtrs. As per the govt rules for above 100 mtrs vehicle will be allowed to pass without paying toll. Even after we requested him to deduct amount from our fastag but he mis behaved and quarrelled with us to show the guidelines of central govt regarding not to pay toll for above 100 mtrs q line.

Even the toll plaza employees also they dont know the guidliens and the dont follow our central govt guidelines. Simply they will collect amount and they are not caring and following the central govt guidelines.

Please take the action and please educate the employees regarding the Central Govt guidlines..
Date of journey . 12.06.2021
Time 10.00 AM