National Highways Authority Of India [NHAI] — misbehave of staff at ait, jalaun toll plaza

Website:

nhai.org

I crossed the toll plaza and showed state govt id for the pass. Which refused by the lady representative and asked for local fee. Having a long argument, even after taking to mr. Shukla, who refused the exemption for state id but was very rude... I were asked to pay local fee and i gave the money. When i said that i will lodge a complaint and pay, but a guy, with some _indra prajapati with one of his coworker started compelling me to say, "i will not pay" and then we'll show you how to get collection. Later when mr. Shukla refused i gave the money for the fee payment, same guy came out of nowhere and said you just go and din't let me pay and said you leave and now i'll complain against you.
I couldn't lodge a complaint there as they said that no complaint can be registered without a slip number.
7-8 workers came out of nowhere and out of them two threatened to teach me a lesson.