National Highways Authority Of India [NHAI] — misbehave with defence personnel

On 14 feb 2019 at around 3.00 pm i was going to ranchi airport from ramgarh. Between route there is one toll gate plaza. Where i produce my identity but one staff refused to exemption as he told this id card card in not valid as it is temporary i card which was issued to me on occasion of my promotion as its takes minimum of four month to issue permanent i card with new rank. I have also shown him authority letter but his attitude was very bad which hurts my dignity as i am indian soldiers. After huge discussion on direction of manger he left me to go. Due to this time taking decision by the authority of toll plaza i reached airport late and missed my flight. And i faced lots of financial loss. And also late reported to my unit ex leave. So its a humble request please direct or teach nhai staff about icard type. And validation.