National Highways Authority Of India [NHAI] — misbehaving by staff

Address:

Ludhiana, Punjab, 141001

I put my car no. Pb91f7660 at toll plaza. Two vehicles were in front of me. One of the vehicle don't had fatty fasttag on its vehicle. Toll staff ordered me to shift my car to another lane. I told them that it is not my mistake. I was in the right lane. I did not take my car backward. About 8-10 security guards started misbehaving with me. They used loose language. They invited me to fight with their group of about 8-10 security guards.
I want strict action against these guards. Nhai should also not follow the practice of harassing the people. You should collect only toll tax under certain rules. Don't make it goonda tax