National Highways Authority Of India [NHAI] — Misbehavior at Toll Plaza, Narwana

Address:

Narwana, Toll Plaza

The workers working at toll plaza Narwana misbehaved with me and my family.
Due to some people who were not ready to pay toll on toll plaza.
I waited long enough for the matter to settle, but after few minutes they asked me to change the lane when I refused to pay the toll as I had been waiting too long in the queue they were not ready to cooperate. One of the employees instead of asking me politely was quite rude, he started having offensive argument. It was not a matter of money it's matter of how they deal with the people around them, their duty was to serve us not to degrade us. I would ask authorities to take some strict action.