National Highways Authority Of India [NHAI] — Misbehaviour at KARJAN TOLL NAKA Vadodara Gujarat

Address:

KARJAN Vadodara Toll booth

I am travelling with my family from Ahmedabad to Surat to my home, my car fastag was not able to scan in system, they tried in many ways, we request him that if not possible to scan let us go, they started shouting on us, they started threatening to us, they gathered all employees and tried to get out from car and did very very very unwanted drama, is this way they can behave, is this way toll booth gang could threaten us? Is this way citizen of India can slave of toll booth ggoondas ? I want strong and strict action that they behave good in Manner and they must update their scan devices so that travelers on road can have easy scanning. I am in first lane from Ahmedabad to Surat way, time was 2.30 am in night, date: 30 May 2022. Transactions id: 0010032205300236057799. They did such things number of times so that I have to Register complaints, they seriously believe themselves king, behave totally rude.