National Highways Authority Of India [NHAI] — Misbehaviour by people of NHAI on THIKARIYA Toll PLaza Jaipur.

Good Evening,
I Sitaram Godara owner of vehicle number MH43BG4213 would like to inform you that people of THIKARYA Toll Plaza (302026) JAIPUR are misbehaving very badly as they are not reading the FASTAG of vehicle with the BARCODE machine. Although I am having sufficient balance in my TOLL ACCOUNT and they are asking me to p[ay the toll amount in cash and are not allowing me to GO until the amount is not paid in CASH. The timing of this incident is around 8:00 PM (Approx) on 17/02/2021. On a serious note I am also providing you the proof of the Incident through a video.
I would like you to look after the people involved in the INCIDENT.

Thanking you.