National Highways Authority Of India [NHAI] — miss management at toll plaza

Address:

Jaipur, Rajasthan

Sir this complian regarding tantiwas toll plaza near jaipur rajasthan at the time of 4:08 am on dated 18/02/2019 only two line in working when in one line i. E. Line 7 is stuck by overload truck still they don't start and didn't take fast action so i wait more than 20 mins. So there are very careless and miss management.
Kindly take appropriate action.