National Highways Authority Of India [NHAI] — Money deducted from fastag and also cash took by the the toll plaza people

Money is deducted from the fast tag account and still toll plaza people asked me for cash they said my account doesn't not have sufficient balance so paid them cash on that time but after a while i got msg that my money is deducted from fastag so that means i have paid 150rs extra cash for no reason this incident i have faced on haldgaon toll plaza wardha buttibori section please look in this matter my car no MH 29 BP 7342 fastag registered no [protected]