National Highways Authority Of India [NHAI] — Multiple time Incorrect FASTAG charge at same Toll-PALWAL-KMP

Address:	Gurgaon
Website:	NHAI

Respected Sir/Madam,

We are facing same issue at same toll plaza i.e. Palwal- on KMP.
Most of time we are facing 245 /- deduction charges instead of 45.
we have raised the all the time but after 24 days they are rejected the request and there is no reason. It is happening with me last one year's more than 20 times.

I am requesting to you please help me on this if possible.

last Saturday i went to Agra from Gurgaon-Sohna and i cross the Ghamroz- Sohna toll plaza AT 18:52:53 and i have Also paid there 115/- and than enter the KMP by Nuh toll plaza and exit FROM the kmp at PALWL toll plaza from LINE-1
At 19:33:40 pm (Trip No 312046E[protected]/[protected]) and the have deducted the amount of 245 instead of 45/-.

This is the repetitive issue which we are facing and there is solution and i have raised the request so many times but not get the solution simply the rejected the request without any reason.

Once again ai request you please kuch kero yar it is not fair...

Reagrd's
kaptan Singh
+91-[protected]
[protected]@gmail.com