National Highways Authority Of India [NHAI] — NH 66 : Surathkal Toll Plaza

Address:Mangalore, Dakshina Kannada, Karnataka

I was crossing the Surathkal Toll Plaza on NH66 in the southward direction today at 4:40 pm.

The toll opeartor had shut down 2 lanes and kelt a single lane operational thereby leading to an inordinate delay of over 10 mins before we could pass through the gate.

Despite the traffic piling up more than 100 meters, they did not open the gate to allow free passage and were very rude and abusive when i complained.

Please do fine the operator for this deficiency in service and refund the toll paid
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