National Highways Authority Of India [NHAI] — nhai toll plaza at boothakudi charged excess amount

Address:

620017

Recently i had travelled twice from trichy to madurai via nh45b, there are two toll plazas one in boothakudi and the second one is at melur near madurai. First time at boothakudi toll plaza they had not accepted fast tag and i had to pay cash rs. 110/- for return journey. The second toll plaza did not deduct any amount from my fast tag and not collected cash also.

Similarly the second time at boothakudi toll plaza, i refused to pay cash and they had scanned the fast tag manually and rs. 75/- was deducted at around 10:oo am and the second toll plaza neither collect cash nor amount deducted from fast tag. They told that the charges for within the state is waived.

While on my return journey the same day at around 20:30 hours again rs. 75/- was deducted from my fast tag account. Actual amount to be deducted is rs. 35/- an excess of rs. 40/- was deducted through manual scanning.

I asked the person at boothakudi toll plaza why this unfair practice of charging in one toll plaza and not in second one, he didnot respond and told me to proceed and clear the way.

Please explain and arrange to credit the refund in my fast tag account.