National Highways Authority Of India [NHAI] — NHAI Toll Plaza at DARODA charged additional toll charges

My vehicle TS09EH4477 has a Fastag linked to account number 10099074. The Fastag got removed as I replaced a damaged windshield. I travelled from Hyderabad - Nagpur and back last week.

All toll plazas both ways charged my Fastag manually using vehicle registration number. Except at DARODA NHAI plaza while going from Hyd - Nagpur they refused to charge manually. I paid Rs 230 (115 + 115 penalty) in cash. Attached is the receipt for your reference.
In return - the same toll plaza supervisor charged my Fastag manually. Attached is the statement.

Requesting you to review and refund the amount Rs 115 additionally charged by NHAI.

regards,
Jeet
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