National Highways Authority Of India [NHAI] — No Fastag at Katni Damoh Toll Plaza MP

Hello Sir/Madam,
There is holliganism going on the name of toll tax at Katni Toll plaza.
We had fast tag in our car. Inspite of that we had to pay toll amount in cash. Road condition is pathetic.
What is point o[censored]sing Fast tag?
Request the authority to take strict actions and setup fast tag there.

As per rule we are not supposed to pay toll tax if there is No fast tag facility at toll plaza.

Regards,
Aditya