National Highways Authority Of India [NHAI] — No separate lane for Fastag

Address:

BANN TOLL PLAZA

Sir,

I have complaint that my car has fastag. and I am regular traveler in Bann Toll Plaza Jammu and their is no such separate lane for fastag vehicle. in all lines they are collecting money and moreover out of 4 lanes most of times they closed one lane and sometime two lane. In this case our vehicle stuck and it is time wasting process even after we have fastag. When we complaint the employees they misbehave. Please look into this matter.