National Highways Authority Of India [NHAI] — no upkeep of toilets and eroded highway

Address:

NHAI G 5 &6 ,Sector 10, Dwarka, New Delhi 110075, 1100

Dear sirs,

This is to convey that

1. The toilets at karnal toll plaza are dirty, filthy and with foul smell.

2. There is no water in either the toilets or even the wash basins.

3. Efforts to contact the project manager or other responsible personnel (As mentioned on the toll receipt) went in vain. (March 17, 2019)

4. It is a matter of great concern that the highway from narela, murthal upto jalandhar has been eroded from place to place (Right in the middle of the road) with potholes/puddles.

5. Exorbitant toll (Rs 410/-) for a stretch ranging from murthal to jalandhar i. E. 300 km, is being charged but with very poor maintenance!

6. There is waiting period at toll plazas ranging from 4-10 minutes. If 3 minutes rule is there at all - it is not in force!