National Highways Authority Of India [NHAI] — Non-Adherence of COVID Protocol and Arrogance

Address:

Nemilli-sriperumbadhur,Poonamlle, Chennai, Tamilnadu

Myself a GoI employee working for Prasar Bharati (All India Radio, Chennai, Tamilnadu).We were crossing a toll of Nemili Sriperumbudur (800 NH 4) ..we showed my govt ID when a person (not incharge of the toll) approched our vehicle without a mask asking to lower down the window glass completely and started banging on our car hood repeatedly..the booth person was explaining that the government ID we showed is not valid for getting through...
We paid the ticket ([protected])
While this was going on, This person came out of nowhere and started arguing to roll down the window completely( we had it roll down a considerable bit as we have a 2 year old child in the car) he rudely started to banging in our car hood...
This kind of attitude towards citizens who r paying regular taxes, towards a Group B employee of GoI makes us feel abused ..while booth operator and my husband who is driving the car were conversing, who is this third person to barge in and behave rudely damaging our property ?
I request your good office to look into the matter and issue a warning to the concerned person so that it is not repeated...