National Highways Authority Of India [NHAI] — non recharge of smart card for local residence

Address:

NHAI , toll plaza from Palwal to Hodal, Palwal, Haryana, 121102

I, rajesh garg is a resident of palwal (Haryana). I have been issued a smart card for the toll plaza being a local resident.

I went to the office and they denied me to recharge the following card, i asked them why, they gave me a reason that smart card are now not valid and you need to get a fast tag for the car.

Being a local resident when forced them, they told me to sumit the documents again!!

I would like to know, why i need to sumit the documents again for the car, the car hasn’t being changed, nor being transferred, then what is the need for the documents again!!