National Highways Authority Of India [NHAI] — not accepting card payment

Address:

Chennai, Tamil Nadu, 600052

Hi,

I am balamurugan from chennai. I travelled from redhills to ponneri in nh 16, when i reached l&t chennai tada tollway limited i gave my debit card for swiping single way ticket for 45 rs, the person in the counter told that they dont accept card payment and only cash payment need to be done. As i insisted to accept the card he used abusive language and threatened me to take the vehicle in reverse and all the other securities in toll also threatened me and used very abusive language to take the vehicle back. My vehicle number is tn03 m 9978. Incident date: 04 jan 2019, time approx 3:30 pm.

The condition of the road is also very worstly maintained, full of pot holes, totally damaged roads. Collecting toll for this worst road is a big robbery. I kindly request you to take necessary action for the abusive behaviour of the toll plaza workers and also request you to take necessary steps to improve the road condition by periodic maintanence.

Regards
Balamurugan