National Highways Authority Of India [NHAI] — Not accepting Digilocker Documents

Address:

housing board colony , sirohi, rajasthan

Respected Authority officer,
I am local and residence of sirohi city District Sirohi ( Rajasthan) 307001. As per NHAI and toll plaza rule local people residence within 20Km of that toll plaza get concession in that toll by making pass. So due regular need to use of that toll road I went to Uthaman toll plaza, Sirohi (Rajasthan )- 307001 at 12:00pm on 17 august 2022 to make pass with all necessary documents. The Uthaman toll plaza officer Shri Prem singh ji denied to make the concession pass for my car and the reason is that they denied the registration of certificate (RC) document because it is print out by digilocker app and I also showed them in electronic mode but they denied and said that it not applicable and not valid document . Uthaman toll plaza officer also said we don't valued Digilocker app documents. I also said that Orginal RC in card form is still under processing at District traffic officer, Sirohi and i need to go daily across Uthaman toll plaza. I also call at helpline number 1033 but still they are not accepting Digiloker document. Indirecty they are bothering and discriminating me because i have no approch as a common man inside the office o[censored]thaman toll plaza.
So my complain about not accepting Digilocker documents and not following the instruction of Government of India
Ministry of Road Transport and Highways as per notification / circular dated 17 December 2018( about document of digiloker). So its humble request to take proper action against Uthaman toll plaza sirohi and help us.