National Highways Authority Of India [NHAI] — not following 3 minute rule or either yellow line rule

Address:

Garhi Sampla, Jhajjar, Haryana, 124501

Regarding toll plaza sampla, haryana. Heavy traffic in afternoon of summer and lanes are shut down causing disruption and wastage of time. They openly say complain to anyone you can and don't follow 3 minute rule after which no toll would be charged. Creates traffic jam and no yellow rule is being followed exceeding the que beyond the yellow line. Kindly look into the matter and don't cause inconvenience to us as we are the tax payers and we are demanding facilities for which we have rights as well.